What drives you?

No matter what type of driving you prefer, Averitt has an opportunity for you.

Dedicated Driving


Hear From Our Drivers

Video Library

Prefer a career off the road?

Non-driving careers to support our driving force


Averitt mechanics are the force that keeps our tractors and trailers operating at the highest level while using the latest diagnostic tools and software.


The backbone of our facilities, dock associates use modern equipment to manage the day-to-day loading and unloading of freight.


Our sales team is in direct daily contact with shippers, working with them to make transportation decisions as part of their overall business strategy.

Leadership & Admin

Office and Administrative personnel manage the behind-the-scenes requirements that allow all other associates to focus on their job functions.

Career Resources

Watch, read and learn about life at Averitt and on the road.
Check out our video library to hear from actual associates and drivers about their experiences at Averitt.
Video Library

Life on the Road

Our blog about Life on the Road, with tips and experiences from real drivers and associates.
Life on the Road

Driver Podcast

Listen to the Averitt driver podcast and get behind-the-scenes with real Averitt drivers.
Listen to the Podcast

Online Reviews

Read real reviews from real Averitt drivers and associates online.

Ready to get started?

We are! Let's get connected!

Call Us Now

Our staff of recruiters is available to call Monday-Saturday. Give us a call now!
Call 1-888-AVERITT

Live Chat Now

Chat now with our recruiter team to get the answers to your questions.
Live Chat Now

Get Pre-Qualified

Answer a few quick questions to determine where you best fit at Averitt.
Get Pre-Qualified

Frequent Questions

Get the answers to our most frequent questions - or ask your own!
See the FAQ

Life on the Road

3 min read

5 Tips For a Successful Residential Delivery

Apr 17, 2019 10:57:13 AM

The demand for final mile and white glove delivery services is rapidly growing for large and heavy products that aren't suitable for parcel shipping. These types of residential deliveries generally require the use of two-man delivery teams. Pulling off a successful final mile delivery, however, will require planning and actions on behalf of the recipient. 

Failure to properly prepare for a residential delivery can result in a bad experience and potential accidents. If you're a shipper that utilizes final mile delivery services, you can help educate your customers to avoid the pitfalls of a bad delivery. Use the following five tips to help your customers prepare ahead of time for their delivery.

1.) Collect Contact Information

Collect all residential customer contact information.Gathering all pertinent contact information from your customer is very important. This includes the customer's phone number and email. Final mile drivers will often contact your customer 20 - 30 minutes out from the delivery. This will ensure that the driver knows that the receiver will be home. Additionally, it will give the customer a heads up to be ready for driver's arrival. 

Additionally, the driver may need to contact the customer if their is a potential for delay, or if they need additional directions. Great communication is the key to ensuring that your customers avoid any challenges that may arrive.

2.) Clear Entrance & Pathways

It is important to ensure that final mile delivery teams area clear of obstacles and debris during the delivery process. Delivery teams are not responsible for rearranging a customer's furniture layout to accommodate a delivery. They will need adequate space to navigate through a customer's home while delivering large objects. 

Customers should move all furniture such as end tables and chairs that will hinder delivery teams. Driveways or pathways leading to the house should also be cleared of debris that could get in the way of the delivery team. Aside from making the delivery process take up as little time as possible, this will help protect the delivery team from tripping or falling. 

3.) Secure Loose Rugs & Welcome Mats

Remove all rugs that could cause someone to slip or fall.One of the most common hazards that delivery teams encounter in residential homes are loose rugs and welcome mats. It's critical that customers either secure rugs to the floor or remove them before the delivery occurs. 

When these everyday items are not secure, individuals can easily fall when the rug moves out from under their feet. Not only can someone get hurt, the product that is being delivered can easily be damaged.

4.) Be Prepared to Remove Doors

In some instances, the dimensions of the product may prevent it from moving easily through an entrance. If the customer is expecting a large piece of furniture, they should be aware that doors may need to be taken off hinges. Communicate with your customers that they should keep the appropriate tools on hand, including screwdrivers and hammers. 

5.) Secure All Pets

The mailman isn't the only person that has to worry about unleashed dogs on their route. Unsecured pets should be placed in a closed room or other area out of the way of the delivery team. Dogs, especially the big friendly ones, could jump on an a delivery agent and cause them to fall and drop the product. At the same time, the front door of the home will be open during the delivery process. Securing all curious pets will ensure that the delivery goes off without a hitch and that no pets go missing.

Shipping Residential? Averitt Can Help You In The Final Mile!


 Click Here To Learn More About  Averitt's Residential Delivery Services

Point To Point
Written by Point To Point

Post a Comment